About Arbitration and Arbitration Agreements Generally

OGNA provides you with three types of forms and three flavors for each one of these. The three types are listed below. The three “flavors” are these:

  • Single page agreement, printed two sides.
  • Single page agreement, printed two sides; copy of 2nd “take-home” agreement stapled to the first page.
  • Single page agreement, printed two sides; copy of 2nd “take-home” agreement stapled to the first page, and a cover sheet describing the agreement generally.

Services possible with all three flavors, and all three agreements:

  • Download a single copy of form a., b., or c. listed below.
  • Send us by fax a copy of your signature, and we will pre-print agreements for you. Call us for volume pricing at 305 666-6703 extension 1#.
  • Engage us to explain the agreement, its power and usefulness to your staff, and train your staff on the proper way to hand them out and support them. The cost is $150 for the first session and $50 for each session thereafter. Our recommendation is for 2 sessions per year.
  • Engage us to negotiate agreements for Form c. below. We will negotiate, print, send to your office by fax or email after speaking with your patient(s). There is no charge for this service if we print agreements and train your staff.

Arbitration Forms – FREE for downloading for members

  1. Mandatory Agreement A form that requires that patients sign the form in order to be able to see you. You can enforce this on the first, or on any subsequent visit.
  2. Voluntary Agreement A form that suggests that patients sign the form, but it is not mandatory that they sign it in order to see you at first, or in the future.
  3. Negotiable Agreement A fully “non-adhesive” agreement that allows patients to negotiate the details of the form. The simple offer of negotiability makes it almost impossible for the patient to claim coercion or undue influence - which can allow unfriendly courts to negate an arbitration agreement. As part of the service associated with negotiable agreements, we serve as your negotiator for any patients who wish to discuss the agreement. This service is included in the very modest cost of printing.

    Practically, few patients want to negotiate the agreement, and after speaking with them, most patients are pleased to sign the agreement "as is." Patients who decline to sign the agreement should be treated with extra managerial care, as they may be more likely to launch a lawsuit.